The Pharmacy Department at Holy Family Hospital has been serving patients since the hospital's inception, ensuring the availability of high-quality medications for both inpatients and outpatients. Our primary goal is to provide safe, genuine medicines at affordable prices to support patient care. Under the supervision of experienced pharmacists and medical experts, the department guarantees that all medications meet the highest standards of safety and effectiveness, accompanied by personalized service and clear guidance on prescribed medication use.

By prioritizing patient care, safety, and convenience, the Pharmacy Department plays a crucial role in the overall healthcare journey. Our team is dedicated to ensuring that every patient receives the right medication at the right time, with full understanding and confidence in its use. Whether through in-person consultations or 24/7 availability, we are here to support the health and well-being of every patient.

Our Pharmacy Department provides a wide range of services designed to ensure patients receive the highest quality medications, expert guidance, and personalized care. Our key services includes:

• Medication Procurement and Dispensing: We source medicines directly from trusted pharmaceutical companies to ensure the highest quality, which are then dispensed to both inpatients and outpatients by qualified pharmacists.
• Patient Counseling and Education: Our pharmacists take the time to explain how to take each medicine properly, addressing patient questions regarding dosages, side effects, and safe use.
• Round-the-Clock Services: Recognizing the growing demand for pharmacy services, we have extended our operations to be available 24/7, including an additional outlet in the outpatient department (OPD).
• Personalized Support: Each patient receives clear instructions on medication use, with pharmacists available to answer queries and offer guidance on proper medication management.

Our Pharmacy department is equipped with modern infrastructure, ensuring precise medication dispensing and optimal storage conditions.

• Modern Pharmacy Infrastructure: The pharmacy is equipped with a centrally air-conditioned storage facility with temperature-controlled storage areas that helps maintain the quality and potency of medicines. We ensure optimal storage conditions for all pharmaceuticals, especially those requiring special temperature controls.
• Safe Medication Dispensing: All prescriptions are carefully checked and dispensed with clear, labeled packaging. The pharmacist explains how each medication should be taken, ensuring patients understand the correct dosage, frequency, and whether it should be taken before or after meals.
• Consultation on Drug Use: Patients are provided with detailed advice on how to safely use their medications, including warnings on possible side effects and precautions.
• Cold Chain Storage and Medication Guidance: Medicines that need refrigeration are stored in temperature-monitored refrigerators. The temperature is checked and recorded twice daily to ensure that all products remain effective until they are dispensed. Patients are instructed on how to safely store these medications at home to preserve their quality.
• Medication Safety Measures: To ensure that all IV fluids are safe for use, each bottle is carefully inspected for any signs of sediment or particles. Our nursing staff is also trained to check the fluids before they are administered to patients.
• Digital Management: With the integration of computerized systems, we have significantly reduced waiting times for patients and streamlined our operations, ensuring faster service while maintaining accuracy in dispensing medications.